When placing an order with Crispy™ Graphic Design, you agree to abide by the terms set forth on this webpage

 

Ordering

• Orders must be submitted online via form or email, or text to (312) 509-5869.

• Please provide detailed info for faster service. Include all info even on similar or repeat orders.

• Extra charges may apply for content or instruction provided after order is submitted.

• Client responsible for the legitimacy of any submitted content (verbiage or images). Please be sure that you are authorized to use all submitted content.

• We reserve the right to refuse orders for any reason.

 

Deposits

• Up to 50% non-refundable deposits required on all new orders.

• Deposits on cancelled, non-processed orders will count as credit towards the next future order.

• All deposits count towards the design portion of any order.

• Print-only orders must be paid upfront and in full.

• Some discounted orders may require full payment up front (will specify).

 

Turnaround & Proofing

• Turnaround times are estimates not guarantees–no refunds or discounts for delayed work unless agreed upon in advance or special circumstances.

• Times may be delayed by complications with the order, high volume of orders, schedule changes, weather, client input, or any other unforeseen circumstances.

• Extra charges may apply to additional work requested beyond the scope of the agreed terms.

• EDITING CHARGES ARE AT LEAST $25 PER HOUR, WITH A 1 HOUR MINIMUM.

 

Payment & Invoicing

• Debit/Credit/Checking accepted on all online orders.

• If using Zelle, Cash App, Paypal, Venmo, or any other online payment vendor, client agrees to pay for any transaction fees.

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CRISPY COIN™ eGift Cards

• Use as cash towards any paid design or print service.

• Not a physical card.

• Not redeemable at any other outlets.

• Non-renewable, non-negotiable, non-refundable.

• Expires 1 year from purchase.

• Must provide email address of purchaser to redeem. Any balance remains as store credit.

 

Refunds

We will refund the design and/or print portion of an order  if it is produced with a damaged or incorrect file, or incorrect information (only after proof is approved).

 

We are not responsible for the following:

 

• Print errors, including incorrect paper, sizing, or quantities

• Shipping delays or damages

• Incorrect information provided by the client